FREQUENTLY ASKED QUESTIONS
We make every effort to provide our customers with products that look the same as the images displayed on our website pages. However please keep in mind that photographs have a difficult time showing exact colors and that the actual color of a product may vary slightly from what is shown in one of our website images. We work hard to update our website descriptions and images as soon as we aware of noticeable variations in our products that customers may find unacceptable.
You can initiate a return within 2 days after delivery / collection for Eligible reasons or Change of mind:
- Eligible reasons – wrong, damaged, defective, incomplete, wrong-size, and counterfeit items can be returned (Ensure items are reported within the shortest time possible to facilitate an easy return process).
- “Change of mind”- You can return items if you change your mind but refunds will only be processed if the package seal is still intact and if the product is in no way tampered with.
When returning an item, Ensure all seals, tags and accessories are left intact and item is in its original packaging.
If an item is sold out, please check back later or the next day.
We are constantly restocking items except for specific collections or limited editions. Therefore if an item is sold out, it is very likely that it will be available again soon.
